Category: Patient Engagement

In the current rapidly evolving healthcare industry, the emphasis on performance improvement is crucial for enhancing the overall care journey for patients. By prioritising the optimisation of processes, improving outcomes, and supporting healthcare professionals, performance improvement initiatives can profoundly influence patient care and the overall delivery of healthcare services. This article explores the significance of…

In the rapidly changing realm of healthcare, one factor consistently holds significant value – the necessity of establishing and nurturing robust patient relationships. Effective patient relationship management (PRM) is crucial for delivering outstanding healthcare services, while simultaneously ensuring patient satisfaction and loyalty. In our current digital age, healthcare organisations can harness the power of technology…