Diamodent guarantees your satisfaction.
If, for any reason, you are not satisfied with your purchase, you may return it within 30 days of the shipment date for a refund or exchange.
In order to return an item you must e-mail [email protected] with your name, address, order number and reason for return. We will then issue you a Return Authorization Number (RA#). We will not accept returns unless an RA has been issued. We will only issue a refund or exchange for the products you have ordered once the goods have been received in tact and in the same condition that they have been shipped. We will not refund the shipping costs.
If you change your mind about an order and would like to cancel or change an order, please e-mail us at [email protected] and make sure to include your order number. We will do our best to fulfill your request so long as the order has not yet shipped. If it has shipped, and you would like to return your order or part of your order, then you must follow our return policy procedures as stated above.
Changes, returns and cancelations can also be done by phoning 1.800.738.6388.